Mom-and-pop stores refer to small, independent family-owned businesses including restaurants, bookshops, grocery stores, drug stores, and other retail offerings that operate in a single location and serve customers in their local community with a low employee base. Mom-and-Pop shops offer a friendly and individualized purchasing experience.
Sizing and Forecast
The mom and pop store market size has grown rapidly in recent years. It will grow from $122.97 billion in 2023 to $142.78 billion in 2024 at a compound annual growth rate (CAGR) of 16.1%. The growth in the historic period can be attributed to local community support, personalized customer service, niche and specialized offerings, flexibility and agility, community engagement.
The mom and pop store market size is expected to see rapid growth in the next few years. It will grow to $246.67 billion in 2028 at a compound annual growth rate (CAGR) of 14.6%. The growth in the forecast period can be attributed to emphasis on local and sustainable products, adaptation to changing consumer preferences, collaboration with local artisans and producers, enhanced customer experience, crisis resilience and local support. Major trends in the forecast period include digital presence and e-commerce integration, digital transformation for small businesses, focus on local and artisanal products, community engagement and personalized service, incorporation of technology for efficiency.
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Segmentation & Regional Insights
The mom and pop store market covered in this report is segmented –
1) By Type: Personal Care, Cribs And Strollers, Vitamins And Dietary Supplements, Feeding Suppliers, Toys
2) By Price Range: Premium, Mid-Range, Economy
3) By Ownership: Retail Chain, Independent Retailer
4) By Distribution Channel: Online Stores, Offline Stores
Asia-Pacific was the largest region in the mom and pop stores market in 2023. The regions covered in the mom and pop store market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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Major Driver Impacting Market Growth
Personalized customer service is expected to propel the growth of the mom-and-pop store market going forward. Personalized customer service refers to service that is provided to customers by the owners or employees of the store, which is tailored to meet the individual needs of each customer. The shift towards personalized customer service is due to customers’ awareness of the impact of their purchasing decisions and demand for unique products which enhances the overall customer service experience and customer satisfaction leading to a rise in customer retention and gaining customer loyalty for mom-and-pop stores. For instance, in July 2022, according to State of the Connected Customer 5th Edition, a report by Salesforce, a US-based software company, in 2022, 88% of customers express that the quality of the experience offered by a company holds equal importance to its products or services, indicating a rise from 80% in 2020. Therefore, personalized customer service is driving the growth of the mom-and-pop store.
Key Industry Players
Major companies operating in the mom and pop store market report are ITOCHU Corporation, Seven & i Holdings Co Ltd., 7-Eleven Inc. Alimentation Couche-Tard Inc., Auchan Holding SA, Casino Guichard-Perrachon SA, Murphy USA Inc., Love’s Travel Stops & Country Stores Inc., Food Lion LLC, RaceTrac Petroleum Inc., Cumberland Farms Inc., Casey’s General Stores Inc., Sheetz Inc., Wegmans Food Markets Inc., Wawa Inc., QuikTrip Corporation, Pilot Company, Circle K Stores Inc. Tesco PLC, Ingles Markets Inc., Raley’s Family of Fine Stores Buc-ee’s Ltd., GPM Investments LLC, Kwik Trip Inc., SPAR International, The Fresh Market Inc., Holiday Stationstores Inc., Royal Farms Inc., Farm Boy Inc., Maverik Inc., WinCo Foods LLC
The mom and pop store market report table of contents includes:
1. Executive Summary
2. Market Characteristics
3. Market Trends And Strategies
4. Impact Of COVID-19
5. Market Size And Growth
6. Segmentation
7. Regional And Country Analysis
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27. Competitive Landscape And Company Profiles
28. Key Mergers And Acquisitions
29. Future Outlook and Potential Analysis
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