Smart Ticketing Market Size, Insights, Outlook, and Overview by 2024-2033

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Overview and Scope

The smart ticketing refer to a ticketing system where travel tickets are electronically stored on smartphones or smartcards. Smart ticketing is a system that stores a travel ticket digitally on a microchip, which is then typically embedded on a smartcard. Passengers on public transportation could use a smartcard to seamlessly board and disembark from buses, trams, or trains without having to use cash or purchase a paper ticket. To authorize the travel details, the transport operator scans the contactless smartcard at a static or handheld ticket machine or barrier.

Sizing and Forecast

The smart ticketing market size has grown rapidly in recent years. It will grow from $15.4 billion in 2023 to $17.57 billion in 2024 at a compound annual growth rate (CAGR) of 14.1%. The growth in the historic period can be attributed to urbanization and population growth, focus on seamless travel experience, government initiatives for public transport, congestion and traffic management, rise in digital payment adoption.

The smart ticketing market size is expected to see rapid growth in the next few years. It will grow to $29.98 billion in 2028 at a compound annual growth rate (CAGR) of 14.3%. The growth in the forecast period can be attributed to demand for contactless solutions, integration with mobility services, focus on sustainable transportation, data analytics for optimization. Major trends in the forecast period include dynamic pricing models, integration with smart cities initiatives, biometric authentication for ticket access, environmental sustainability in ticketing, data analytics for user insights.

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Segmentation & Regional Insights

The smart ticketing market covered in this report is segmented –

1) By Product: Ticket Machine, E-Ticket, E-Kiosk, Request Tracker
2) By Component: Hardware, Software
3) By System: Open Payment System, Smart Card, Near-Field Communication
4) By Organization Size: SMEs, Large Enterprises
5) By Application: Railways, Airways, Roadways, Sports And Entertainment

Europe was the largest region in the smart ticketing market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the smart ticketing market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

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Major Driver Impacting Market Growth

The revival of the travel and tourism industry will significantly contribute to the growth of the smart ticketing market. Due to the COVID-19 pandemic, the tourism industry was the worst-affected industry, with all sectors, including airlines and hospitality, being severely impacted. To combat the effects of COVID-19, travel-dependent economies around the world are devising creative solutions, such as activities aimed at instilling confidence, such as the SG Clean and Qatar Clean initiatives, as well as activities aimed at attracting tourists, such as safe travel bubbles, pilot projects, and offering incentives. Smart ticketing eliminates the need for cash payment for travel and helps to safeguard passengers and drivers from dangerous infections. For instance, according to World Tourism Organization (UNWTO) report, global tourism grew by 4% in 2021. In addition, the total number of global travelers grew from 400 million passengers in 2020 to 420 million in 2021. Therefore, the growth of the travel and tourism industry will positively impact the smart ticketing market growth.

Key Industry Players

Major companies operating in the smart ticketing market report are Hitachi Ltd., Siemens Mobility GmbH, NEC Corporation, Thales Group S.A., Infineon Technologies AG, NXP Semiconductors N.V., Assa Abloy AB, Xerox Holdings Corporation, Indra Sistemas S.A., Conduent Incorporated, Gemalto N.V., Cubic Corporation, Giesecke+Devrient Group, HID Global Corporation, CPI Card Group Inc., Rambus Incorporated, Flowbird Group Ltd., INIT Innovations in Transportation Inc., Paragon Group Limited, Scheidt & Bachmann GmbH, Vix Technology Ltd., Verimatrix Inc., AEP Ticketing Solutions Srl, Masabi Ltd., Softjourn Inc., Corethree Ltd., Confidex Ltd., Atsuke Co Ltd., Parkeon Ltd., Ticketer Limited, Cammax Limited

The smart ticketing market report table of contents includes:

1. Executive Summary
2. Smart Ticketing Market Characteristics
3. Smart Ticketing Market Trends And Strategies
4. Smart Ticketing Market – Macro Economic Scenario
5. Global Smart Ticketing Market Size and Growth
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32. Global Smart Ticketing Market Competitive Benchmarking
33. Global Smart Ticketing Market Competitive Dashboard
34. Key Mergers And Acquisitions In The Smart Ticketing Market
35. Smart Ticketing Market Future Outlook and Potential Analysis
36. Appendix

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