The international call services global market report 2024 from The Business Research Company provides comprehensive market statistics, including global market size, regional shares, competitor market share, detailed segments, trends, and opportunities. This report offers an in-depth analysis of current and future industry scenarios, delivering a complete perspective for thriving in the industrial automation software market.
International Call Services Market, 2024 report by The Business Research Company offers comprehensive insights into the current state of the market and highlights future growth opportunities.
Market Size –
The international call services market size has grown strongly in recent years. It will grow from $1.45 billion in 2023 to $ 1.58 billion in 2024 at a compound annual growth rate (CAGR) of 9.1%. The growth in the historic period can be attributed to globalization and international trade, rising demand for international connectivity, cost-effectiveness, regulatory changes, and enhanced quality of service.
The international call services market size is expected to see strong growth in the next few years. It will grow to $2.25 billion in 2028 at a compound annual growth rate (CAGR) of 9.2%. The growth in the forecast period can be attributed to enhanced security measures, innovative business models, continued globalization, regulatory and compliance adjustments, and advanced analytics. Major trends in the forecast period include the adoption of AI technologies, 5G network expansion, cloud-based solutions, integration with digital platforms, and enhanced cybersecurity measures.
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The Business Research Company’s reports encompass a wide range of information, including:
1. Market Size (Historic and Forecast): Analysis of the market’s historical performance and projections for future growth.
2. Drivers: Examination of the key factors propelling market growth.
3. Trends: Identification of emerging trends and patterns shaping the market landscape.
4. Key Segments: Breakdown of the market into its primary segments and their respective performance.
5. Focus Regions and Geographies: Insight into the most critical regions and geographical areas influencing the market.
6. Macro Economic Factors: Assessment of broader economic elements impacting the market.
Market Drivers –
A surge in international travel is expected to propel the growth of the international call services market going forward. International travel refers to the act of traveling from one country to another. The surge in international travel is fueled by globalization, affordable airfares, business expansion, digital nomadism, and the allure of cultural exploration, all facilitated by improved transportation and technology. International call services are used by travelers as they seek to stay connected with family, friends, and business contacts across borders, relying on these services for communication during their journeys. For instance, in April 2024, according to UN Tourism, a Spain-based specialized agency of the United Nations that promotes responsible, sustainable, and universally accessible tourism, global international tourist arrivals surged to an estimated 1.3 billion in 2023, marking a remarkable 34% increase from 2022 figures, with projections for sustained strong demand in 2024. Additionally, arrivals in the Americas in 2023 rebounded to 90% of pre-pandemic levels, indicating a promising recovery in the tourism sector. Therefore, the surge in international travel is driving the growth of the international call services market.
Market Trends –
Major companies operating in the international call services market are focusing on real-time communication, such as prepaid and postpaid roaming packs, to offer seamless and cost-effective solutions for customers traveling abroad. Prepaid and postpaid roaming packs enable travelers to use their mobile phones for calls, texts, and data abroad at controlled costs, ensuring seamless connectivity without unexpected charges. For instance, in December 2022, Bharti Airtel Limited, an India-based multinational telecommunications services company, launched Airtel World Pass, which represents a transformative offering in international travel, providing seamless connectivity across 184 countries and simplifying roaming requirements whether at airports or during multi-country travel. Airtel World Pass simplifies international travel with one plan, 24/7 free support via a dedicated number, and special packs for frequent travelers. The plans offer high value with unlimited emergency data and messaging, and users can manage their roaming needs through the Airtel Thanks app.
The international call services market covered in this report is segmented –
1) By Type: Voice Calls, Voice Over Internet Protocol (VoIP), Conference Calls, Managed Services
2) By Platform: Mobile Phones, Desktop And Web
3) By Application: Telecommunications And Information Technology, Banking, Financial Services And Insurance (BFSI), Healthcare, Retail And E-commerce, Travel And Hospitality, Other Applications
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Regional Insights –
North America was the largest region in the international call services market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the international call services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
Key Companies –
Major companies operating in the international call services market are <b>China Mobile Communications Corporation, Verizon Communications Inc., AT&T Inc., Deutsche Telekom AG, NTT Communications Corporation, T-Mobile US Inc., China Telecommunications Corporation, SoftBank Group Corp., Vodafone Group Plc, China United Network Communications Group Co., Ltd., KDDI Corporation, Orange S.A., Telefónica S.A., América Móvil S.A.B. de C.V., BT Group plc, Bell Canada, Bharti Airtel Limited, SK Telecom Ltd., Rogers Communications Inc., Singapore Telecommunications Limited, Reliance Jio Infocomm Limited, Vodacom Group Limited, Ooredoo Q.P.S.C., Emirates Telecommunications Group Company PJSC, MTN Group Limited</b>
Table of Contents
1. Executive Summary
2. International Call Services Market Report Structure
3. International Call Services Market Trends And Strategies
4. International Call Services Market – Macro Economic Scenario
5. International Call Services Market Size And Growth
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27. International Call Services Market Competitor Landscape And Company Profiles
28. Key Mergers And Acquisitions
29. Future Outlook and Potential Analysis
30. Appendix