The ai in hospitality and tourism global market report 2024 from The Business Research Company provides comprehensive market statistics, including global market size, regional shares, competitor market share, detailed segments, trends, and opportunities. This report offers an in-depth analysis of current and future industry scenarios, delivering a complete perspective for thriving in the industrial automation software market.
AI In Hospitality And Tourism Market, 2024 report by The Business Research Company offers comprehensive insights into the current state of the market and highlights future growth opportunities.
Market Size –
The AI in hospitality and tourism market size has grown exponentially in recent years. It will grow from $12.06 billion in 2023 to $15.69 billion in 2024 at a compound annual growth rate (CAGR) of 30.1%. The growth in the historic period can be attributed to customer service automation, personalization, revenue management, operational efficiency, and predictive analytics.
The AI in hospitality and tourism market size is expected to see exponential growth in the next few years. It will grow to $45.06 billion in 2028 at a compound annual growth rate (CAGR) of 30.2%. The growth in the forecast period can be attributed to enhanced customer experience, operational efficiency, data analytics and insights, smart recommendations and chatbots, and virtual assistants. Major trends in the forecast period include personalized guest experiences, chatbots and virtual assistants, predictive analytics for demand forecasting, enhanced security and fraud prevention, and robotic process automation (RPA).
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Scope Of AI In Hospitality And Tourism Market
The Business Research Company’s reports encompass a wide range of information, including:
1. Market Size (Historic and Forecast): Analysis of the market’s historical performance and projections for future growth.
2. Drivers: Examination of the key factors propelling market growth.
3. Trends: Identification of emerging trends and patterns shaping the market landscape.
4. Key Segments: Breakdown of the market into its primary segments and their respective performance.
5. Focus Regions and Geographies: Insight into the most critical regions and geographical areas influencing the market.
6. Macro Economic Factors: Assessment of broader economic elements impacting the market.
AI In Hospitality And Tourism Market Overview
Market Drivers –
The growing tourism industry is expected to propel the growth of AI in hospitality and tourism market going forward. The tourism industry encompasses the activities and services related to the travel of individuals to destinations outside their usual environment for leisure, business, or other purposes. The tourism industry is expanding due to increased global mobility, rising disposable incomes, and the growing desire for unique travel experiences. AI in the tourism industry enhances customer service, streamlines operations, and personalizes travel experiences through advanced technologies such as chatbots, predictive analytics, and recommendation systems. For instance, in April 2024, according to Statistics Canada, a Canada-based government agency, tourism spending by international visitors in Canada increased by 1.8% in the first quarter, following a 4.0% increase in the previous quarter. This growth was mainly driven by spending on accommodation and food and beverage services, which both increased by 2.0%. Moreover, the number of non-resident travelers entering Canada grew by 1.7%. Therefore, the growing tourism industry is driving the growth of AI in hospitality and tourism market.
Market Trends –
Major companies operating in AI in hospitality and tourism market are increasing their focus on developing advanced solutions, such as generative AI features, to enhance customer service in the hospitality sector. Generative AI refers to artificial intelligence systems designed to generate new content, such as text, images, music, or even code, that mimics human-like creativity and intelligence. For instance, in June 2024, Sabre Hospitality, a US-based technology company, launched SynXis Concierge.AI, marking its first venture into generative AI to enhance customer service in the hospitality sector. This innovative solution aims to revolutionize how hoteliers interact with customers by providing immediate, detailed, and accurate responses to inquiries, leveraging Sabre’s extensive data resources. Initially, the tool will be used by Sabre’s Customer Care and Delivery team to handle various customer interactions, including questions and issue resolution.
The AI in hospitality and tourism market covered in this report is segmented –
1) By Type: Natural Language Processing (NLP) Applications, Machine Learning Algorithms, Computer Vision And Image Recognition, Chatbots And Virtual Assistants, Recommendation Systems, Sentiment Analysis
2) By Application: Customer Service And Support, Personalized Marketing And Advertising, Hotel And Room Booking Systems, Virtual Concierge Services, Smart Guest Room Automation, Data Analytics And Business Intelligence, Revenue Management And Pricing Optimization
3) By End-User: Hotels And Resorts, Airlines And Airports, Travel Agencies And Tour Operators, Restaurants And Food Service Providers, Cruise Lines And Maritime Tourism, Online Travel Platforms And Booking Websites
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Regional Insights –
North America was the largest region in the AI in hospitality and tourism market in 2023. The regions covered in the AI in hospitality and tourism market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
Key Companies –
Major companies operating in the AI in hospitality and tourism market are Google LLC, Microsoft Corporation, Accenture PLC, International Business Machines Corporation, Oracle Corporation, Salesforce com Inc., Tata Consultancy Services Limited (TCS), Capgemini SE, Infosys Limited, Adobe Inc., Booking Holdings Inc., HCL Technologies Limited, Expedia Group Inc., Wipro Limited, Amadeus IT Group, Sabre Corporation, Concur Technologies (SAP Concur), Travelport Worldwide Limited, Cvent Inc., Trivago N.V., Skyscanner Ltd., Mews Systems, Hopper Inc., Kayak Software Corporation, RateGain Technologies, Revinate Inc., Hotelogix
Table of Contents
1. Executive Summary
2. AI In Hospitality And Tourism Market characterstics
3. AI In Hospitality And Tourism Market Trends And Strategies
4. AI In Hospitality And Tourism Market – Macro Economic Scenario
5. Global AI In Hospitality And Tourism Market Size And Growth
…..
32. Global AI In Hospitality And Tourism Market Competitive Benchmarking
33. Global AI In Hospitality And Tourism Market Competitive Dashboard
34. Key Mergers And Acquisitions In The AI In Hospitality And Tourism Market
35. AI In Hospitality And Tourism Market Future Outlook and Potential Analysis
36. Appendix
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