Call Center AI Global Market Report 2022 by The Business Research Company is the most comprehensive report available on the market, being wide-ranging both in terms of chronology and geography. It covers the historic period – 2016-2021, and the forecast period – 2022-2026, with additional forecasts for 2026-2031. The report helps gain a truly global perspective as it covers 60 geographies, focusing on major economies in each region – Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
TBRC’s market report includes a chapter on the COVID-19 impact on the call center AI industry, which gives valuable insights on supply chain disruptions, logistical challenges, and other economic implications of the virus on the market and how companies can strategize to bounce back from it. With updated market numbers according to the effects of the coronavirus, the report provides the most accurate expected call center AI market growth numbers from 2022-2031.
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The global call center AI market size is expected to grow from $1.42 billion in 2021 to $1.78 billion in 2022 at a compound annual growth rate (CAGR) of 25.0%. The call center AI market share is expected to grow to $4.36 billion in 2026 at a CAGR of 25.1%.
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The Call Center AI Global Market Report 2022-31 by The Business Research Company evaluates call center AI market size, growth rate, drivers, call center AI industry trends, and major companies.
The call center AI market segments in the report are:
1) By Component: Computer Platforms, Solutions, Services
2) By Deployment Type: Cloud, On-Premise
3) By Industry Vertical: Banking, Financial Services, and Insurance (BFSI), Retail and E-commerce, Telecom, Healthcare, Media and Entertainment, Travel and Hospitality, Others
Top 5 Major Key Players Are:
Artificial Solutions International AB
IBM Corporation
Microsoft Corporation
Oracle Corporation
Amazon Web Services
Table Of Contents
1. Executive Summary
2. Call Center AI Market Characteristics
3. Call Center AI Market Trends And Strategies
4. Impact Of COVID-19 On Call Center AI
5. Call Center AI Market Size And Growth
……
26. Africa Call Center AI Market
27. Call Center AI Market Competitive Landscape And Company Profiles
28. Key Mergers And Acquisitions In The Call Center AI Market
29. Call Center AI Market Future Outlook and Potential Analysis
30. Appendix
List Of Tables
Table 1: Global Historic Market Growth, 2016-2021, $ Billion
Table 2: Global Forecast Market Growth, 2021-2026F, 2031F, $ Billion
Table 3: Global Call Center AI Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
Table 4: Global Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
Table 5: Global Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
…….
Table 46: Artificial Solutions International AB Financial Performance
Table 47: IBM Corporation Financial Performance
Table 48: Microsoft Corporation Financial Performance
Table 49: Oracle Corporation Financial Performance
Table 50: Amazon Web Services Financial Performance
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