Customer Engagement Solution Global Market Report 2022 by The Business Research Company is the most comprehensive report available on the market, being wide-ranging both in terms of chronology and geography. It covers the historic period – 2016-2021, and the forecast period – 2022-2026, with additional forecasts for 2026-2031. The report helps gain a truly global perspective as it covers 60 geographies, focusing on major economies in each region – Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
TBRC’s market report includes a chapter on the COVID-19 impact on the customer engagement solution industry, which gives valuable insights on supply chain disruptions, logistical challenges, and other economic implications of the virus on the market and how companies can strategize to bounce back from it. With updated market numbers according to the effects of the coronavirus, the report provides the most accurate expected customer engagement solution market growth numbers from 2022-2031.
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The global customer engagement solutions market size is expected to grow from $15.32 billion in 2021 to $17.83 billion in 2022 at a compound annual growth rate (CAGR) of 16.4%. The global customer engagement solutions market share is expected to grow to $28.32 billion in 2026 at a CAGR of 12.3%.
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The Customer Engagement Solution Global Market Report 2022-31 by The Business Research Company evaluates customer engagement solution market size, growth rate, drivers, customer engagement solution industry trends, and major companies.
Major Market Players
The customer engagement solution market segments in the report are:
1) By Component: Solution, Services
2) By Deployment Type: On-Premise, Cloud
3) By Organization Size: Small and Medium Enterprises, Large Enterprises
4) By Vertical: BFSI, Consumer Goods and Retail, Telecommunication, Healthcare and Life Sciences, Automotive and Transportation, Media and Entertainment, Travel and Hospitality, Manufacturing, Others
The table of contents in TBRC’s customer engagement solution market report includes:
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List Of Tables
Table 1: Global Historic Market Growth, 2016-2021, $ Billion
Table 2: Global Forecast Market Growth, 2021-2026F, 2031F, $ Billion
Table 3: Global Customer Engagement Solutions Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
Table 4: Global Customer Engagement Solutions Market, Segmentation By Deployment Type, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
Table 5: Global Customer Engagement Solutions Market, Segmentation By Organization Size, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
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Table 47: Aspect Software Inc. Financial Performance
Table 48: Avaya Inc. Financial Performance
Table 49: Calabrio Inc. Financial Performance
Table 50: Genesys Financial Performance
Table 51: IBM Corporation Financial Performance
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