The digital business support systems (bss) global market report 2024 from The Business Research Company provides comprehensive market statistics, including global market size, regional shares, competitor market share, detailed segments, trends, and opportunities. This report offers an in-depth analysis of current and future industry scenarios, delivering a complete perspective for thriving in the industrial automation software market.
Digital Business Support Systems (BSS) Market, 2024 report by The Business Research Company offers comprehensive insights into the current state of the market and highlights future growth opportunities.
Market Size –
The digital business support system (BSS) market size has grown rapidly in recent years. It will grow from $5.91 billion in 2023 to $6.99 billion in 2024 at a compound annual growth rate (CAGR) of 18.3%. The growth in the historic period can be attributed to the rising telecommunications industry, the rise of e-commerce, the rising threat of cyber-attacks, increasing global internet penetration, and the proliferation of smartphones and mobile devices.
The digital business support system (BSS) market size is expected to see rapid growth in the next few years. It will grow to $18.7 billion in 2028 at a compound annual growth rate (CAGR) of 18.7%. The growth in the forecast period can be attributed to increasing demand for personalized customer interactions, growing adoption of digital banking, increasing online financial services, rising demand for advanced billing, and rising demand for customer management. Major trends in the forecast period include digital technologies, adoption of 5G technology, artificial intelligence (AI) and machine learning technologies, Internet of Things (IoT) ecosystem, and blockchain technology.
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Scope Of Digital Business Support Systems (BSS) Market
The Business Research Company’s reports encompass a wide range of information, including:
1. Market Size (Historic and Forecast): Analysis of the market’s historical performance and projections for future growth.
2. Drivers: Examination of the key factors propelling market growth.
3. Trends: Identification of emerging trends and patterns shaping the market landscape.
4. Key Segments: Breakdown of the market into its primary segments and their respective performance.
5. Focus Regions and Geographies: Insight into the most critical regions and geographical areas influencing the market.
6. Macro Economic Factors: Assessment of broader economic elements impacting the market.
Digital Business Support Systems (BSS) Market Overview
Market Drivers –
The growing adoption of cloud computing is expected to propel the growth of the digital business support system (BSS) market going forward. Cloud computing refers to the on-demand availability of computing resources, such as storage and infrastructure, as services over the internet. The adoption of cloud computing arises because of cost efficiency, scalability, flexibility, accessibility, innovation, and agility. Digital business support systems are essential components of cloud computing platforms for managing customer relationships, enabling service delivery, ensuring accurate billing, providing customer support, and facilitating business analysis. For instance, in September 2022, according to reports shared by the AAG IT Support Service, a US-based digital transformation service provider, a global study of 753 technical and business professionals revealed that 63% of respondents reported heavy usage of cloud services. This marked an increase from 59% in 2021 to 53% in 2020. Therefore, the growing adoption of cloud computing is driving the digital business support system (BSS) market.
Market Trends –
Major companies operating in the digital business support system (BSS) market are focused on developing innovative technological solutions, such as SaaS-based solutions, to enhance their offerings and address the evolving needs of the telecommunications industry. Software as a Service (SaaS)-based BSS refers to cloud-based platforms that provide comprehensive and scalable solutions for managing the operational and customer-facing aspects of telecommunications and digital service providers. For instance, in September 2023, Optiva Inc., a Canada-based provider of cloud-native billing, charging, and revenue management software, launched Optiva MVNO Hubs on Google Cloud, providing a comprehensive business support system (BSS) as a service solution for mobile virtual network operators (MVNOs). The mobile virtual network operator hubs include essential integrations like payment gateways, taxation services, customer care, customer relationship management ticketing, and dealer portals, facilitating rapid onboarding and management of dealer channels. Additionally, this cloud aims to empower early-stage MVNOs to rapidly launch personalized services for a wide range of consumer and enterprise customers, with a focus on accelerating time-to-revenue and providing telecom industry expertise and guidance throughout the MVNO lifecycle.
The digital business support systems (BSS) market covered in this report is segmented –
1) By Component: Solution, Services
2) By Deployment: Public Cloud, Private Cloud, Hybrid Cloud
3) By Enterprise Size: Small And Medium Sized Enterprises, Large Enterprises
4) By Vertical: Banking, Financial Services And Insurance (BFSI), Information Technology (IT) And Information Technology Enabled Services (ITES), Telecommunications, Retail And E-commerce, Media And Entertainment, Manufacturing, Energy And Utilities, Other Verticals
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Regional Insights –
North America was the largest region in the digital business support system (BSS) market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the digital business support systems (BSS) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
Key Companies –
Major companies operating in the digital business support systems (BSS) market are Huawei Technologies Co. Ltd., Accenture plc, International Business Machines Corporation, Oracle Corporation, SAP SE, Hewlett Packard Enterprise Development LP, Tata Consultancy Services Limited, Telefonaktiebolaget LM Ericsson, Nokia Corporation, Capgemini SE, ZTE Corporation, Infosys Limited, VMware LLC, NetApp Inc, Amdocs Limited, Netcracker Technology Corporation, CSG Systems International Inc, BearingPoint//Beyond, Sterlite Technologies Ltd, Comviva Technologies Limited, Comarch SA, Hansen Technologies Corp, Tecnotree Corporation, MDS Global, Optiva Inc., Subex Limited, Cerillion Technologies, MIND CTI Ltd, Qvantel, MATRIXX Software Inc, Suntech S.A.
Table of Contents
1. Executive Summary
2. Digital Business Support Systems (BSS) Market Report Structure
3. Digital Business Support Systems (BSS) Market Trends And Strategies
4. Digital Business Support Systems (BSS) Market – Macro Economic Scenario
5. Global Digital Business Support Systems (BSS) Market Size and Growth
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32. Global Digital Business Support Systems (BSS) Market Competitive Benchmarking
33. Global Digital Business Support Systems (BSS) Market Competitive Dashboard
34. Key Mergers And Acquisitions In The Digital Business Support Systems (BSS) Market
35. Digital Business Support Systems (BSS) Market Future Outlook and Potential Analysis
36. Appendix
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