The Field Service Management by The Business Research Company provides market overview across 60+ geographies in the seven regions – Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa, encompassing 27 major global industries. The report presents a comprehensive analysis over a ten-year historic period (2010-2021) and extends its insights into a ten-year forecast period (2023-2033).
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According to The Business Research Company’s Field Service Management , The field service management market size has grown rapidly in recent years. It will grow from $4.06 billion in 2023 to $4.65 billion in 2024 at a compound annual growth rate (CAGR) of 14.5%. The growth in the historic period can be attributed to demand for automation, rising customer expectations, globalization, compliance and regulations.
The field service management market size is expected to see rapid growth in the next few years. It will grow to $7.84 billion in 2028 at a compound annual growth rate (CAGR) of 14.0%. The growth in the forecast period can be attributed to focus on predictive maintenance, rise of mobile workforce, increased cloud adoption. Major trends in the forecast period include integration with erp and crm systems, emphasis on data analytics, augmented reality (ar) integration, mobile-first approach, blockchain for security, subscription-based models.
The increasing adoption of automation and digitalization is expected to propel the growth of the field service management market in the forecast period. Automation and digitalization are used for the automatic execution of tasks at a particular interval with the use of digital technology. The advantages of adopting automation and digitalization in field service management are optimal utilization of resources, effective tracking and monitoring of resources, and lower operational costs. For instance, in September 2023, according to Cavintek Inc., a US-based company that provides workflow automation as well as productivity applications, more than 80% of corporate executives reported hastening work process automation and increasing the usage of remote work. 43% of organizations intend to minimize their staff by implementing automation technology. Therefore, the increasing demand for automation and digitalization drives the growth of the field service management market.
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The field service management market covered in this report is segmented –
1) By Component: Solution, Services
2) By Deployment Type: On-Premise, Cloud
3) By Application: Energy And Utilities, Telecom, Manufacturing, Healthcare, BFSI, Construction And Real Estate, Transportation And Logistics, Other Applications
The increasing availability of SaaS solutions and value-added features is a key trend gaining popularity in the field service management market. Software as a service (SaaS) is an abbreviation that refers to a software distribution model in which a cloud provider hosts applications for simple access by end-users. The advantages of SaaS solutions are ease of access, minimal setup time, and customizability based on the requirements. SaaS solutions are widely incorporated in field service management to effectively track and manage resources. For instance, in October 2021, Opsivity, Inc., an Australia-based field service management company launched its SaaS services in the US market. The US customers can now use Opsivity’s SaaS-based solutions for real-time remote field support.
The field service management market report table of contents includes:
1. Executive Summary
2. Field Service Management Market Characteristics
3. Field Service Management Market Trends And Strategies
4. Field Service Management Market – Macro Economic Scenario
5. Global Field Service Management Market Size and Growth
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26. South America Field Service Management Market
27. Brazil Field Service Management Market
28. Middle East Field Service Management Market
29. Africa Field Service Management Market
30. Field Service Management Market Competitive Landscape And Company Profiles
Top Major Players:
- Accruent LLC
- Acumatica Inc
- Astea International Inc
- ClickSoftware Technologies Ltd
- Comarch SA
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