CRM Software Global Market Report 2022 by The Business Research Company is the most comprehensive report available on the market, being wide-ranging both in terms of chronology and geography. It covers the historic period – 2016-2021, and the forecast period – 2022-2026, with additional forecasts for 2026-2031. The report helps gain a truly global perspective as it covers 60 geographies, focusing on major economies in each region – Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
TBRC’s market report includes a chapter on the COVID-19 impact on the CRM software industry, which gives valuable insights on supply chain disruptions, logistical challenges, and other economic implications of the virus on the market and how companies can strategize to bounce back from it. With updated market numbers according to the effects of the coronavirus, the report provides the most accurate expected customer relationship management software market growth numbers from 2022-2031.
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The global customer relationship management (CRM) software market size is expected to grow from $106.23 billion in 2021 to $123.51 billion in 2022 at a compound annual growth rate (CAGR) of 16.3%. The growth in the market is mainly due to the companies rearranging their operations and recovering from the COVID-19 impact, which had earlier led to restrictive containment measures involving social distancing, remote working, and the closure of commercial activities that resulted in operational challenges. The CRM software market share is expected to reach $216.63 billion in 2026 at a CAGR of 15.1%.
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The CRM Software Global Market Report 2022-31 by The Business Research Company evaluates customer relationship management software market size, growth rate, drivers, CRM software industry trends, and major companies.
The customer relationship management software market segments in the report are:
1) By Deployment: Cloud CRM, On-Premise CRM
2) By Enterprise Size: Small and Medium Enterprises, Large Enterprises
3) By Application: Sales, Marketing, Manufacturing, Customer Service, Social Networking, Supply Chain, Distribution, Others
The table of contents in TBRC’s CRM software market report includes:
- Executive Summary
2. Customer Relationship Management (CRM) Software Market Characteristics
3. Customer Relationship Management (CRM) Software Market Trends And Strategies
4. Impact Of COVID-19 On Customer Relationship Management (CRM) Software
5. Customer Relationship Management (CRM) Software Market Size And Growth
……
26. Africa Customer Relationship Management (CRM) Software Market
27. Customer Relationship Management (CRM) Software Market Competitive Landscape And Company Profiles
28. Key Mergers And Acquisitions In The Customer Relationship Management (CRM) Software Market
29. Customer Relationship Management (CRM) Software Market Future Outlook and Potential Analysis
30. Appendix
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