The Mobile CRM Software Global Market Report 2024 by The Business Research Company provides market overview across 60+ geographies in the seven regions – Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa, encompassing 27 major global industries. The report presents a comprehensive analysis over a ten-year historic period (2010-2021) and extends its insights into a ten-year forecast period (2023-2033).
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According to The Business Research Company’s Mobile CRM Software Global Market Report 2024, The mobile CRM software market size has grown rapidly in recent years. It will grow from $25.87 billion in 2023 to $29.07 billion in 2024 at a compound annual growth rate (CAGR) of 12.4%. The growth in the historic period can be attributed to rise in mobile workforce, customer-centric business strategies, demand for enhanced productivity, need for real-time data insights, increased adoption of bring your own device (BYOD).
The mobile CRM software market size is expected to see rapid growth in the next few years. It will grow to $48.72 billion in 2028 at a compound annual growth rate (CAGR) of 13.8%. The growth in the forecast period can be attributed to emphasis on customer engagement, focus on data security and privacy, enhanced user experience design. Major trends in the forecast period include expansion of voice-activated features, enhanced customer engagement through mobile channels, geo-location and geo-fencing capabilities, collaboration and social integration, customization and scalability for diverse platforms.
The rise in adoption for mobile CRM in the retail, banking, and finance industry across the globe is expected to propel the growth of the mobile CRM software market going forward. Mobile CRM allows customers’ data to be tracked across the bank, including in-service and loan origination departments. It can also help banks give clients a digital banking experience. For instance, in October 2022, according to ThriveMyWay, a Bulgaria-based blogging firm, 92% of companies claimed CRM was crucial to helping them reach their revenue targets. Further, according to the SuperOffice, a cloud-based CRM platform, mobile CRM is currently considered a mainstream approach for tapping into a company’s client base, according to 61% of organizations, and 65% of sales representatives who used it were able to meet their targets. Thus, the rising adoption of mobile CRM by the retail, banking, and finance industries drives the mobile CRM software market growth.
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The mobile CRM software market covered in this report is segmented –
1) By Type: Cloud Based, On-Premise
2) By Enterprise: Small Enterprise, Medium Enterprise, Large Enterprise
3) By Vertical: BFSI, Telecom, Healthcare, Retail, Automotive, Other Verticals
Major companies operating in the mining drill bits market are focusing on developing innovative products such as cloud-based CRM to better meet the needs of their existing consumers. Cloud-based Customer Relationship Management (CRM) refers to the distribution of CRM software applications and services via the Internet via cloud computing technologies. For instance, in January 2022, QPharma, Inc., a US-based software company that offers CRM solutions, launched Ti CRM 2.0 for speedy implementations. Ti CRM 2.0 is the newest edition of Qpharma’s successful Ti CRM tool, which thousands of Pharma representatives use every day to gather sample requests from healthcare professionals (HCPs) by 21 CFR Part 11 and PDMA criteria. The new program now incorporates robust multi-channel functionality and multi-device compatibility, and it may be completely operational in a matter of weeks. Ti CRM also has a sophisticated product alignment and high-performance engine that enables clients to set restrictions and limitations for representatives and HCPs. To facilitate remote sampling, Qsign, a specifically designed digital signature technology for business reply cards (BRCs), is provided as an add-on.
The mobile crm software market report table of contents includes:
1. Executive Summary
2. Mobile CRM Software Market Characteristics
3. Mobile CRM Software Market Trends And Strategies
4. Mobile CRM Software Market – Macro Economic Scenario
5. Global Mobile CRM Software Market Size and Growth
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26. South America Mobile CRM Software Market
27. Brazil Mobile CRM Software Market
28. Middle East Mobile CRM Software Market
29. Africa Mobile CRM Software Market
30. Mobile CRM Software Market Competitive Landscape And Company Profiles
Top Major Players:
- Microsoft Corporation
- Oracle Corporation
- SAP SE
- Salesforce.com Inc
- AMDOCS Holdings Inc
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