Overview and Scope
Cleaning services software refers to specialized digital tools designed to streamline and optimize various aspects of managing a cleaning business. This software streamlines operations, improves communication, enhances customer service, and increases efficiency for cleaning and janitorial companies by automating administrative tasks and providing valuable insights into business performance.
Sizing and Forecast
The cleaning service software market size has grown strongly in recent years. It will grow from $1.63 billion in 2023 to $1.79 billion in 2024 at a compound annual growth rate (CAGR) of 9.9%. The growth in the historic period can be attributed to market competition and industry consolidation, growing demand for automation, regulatory compliance and quality standards, increasing focus on customer experience, rise of service-based business models.
The cleaning service software market size is expected to see strong growth in the next few years. It will grow to $2.65 billion in 2028 at a compound annual growth rate (CAGR) of 10.3%. The growth in the forecast period can be attributed to sustainable practices, demand for sustainable practices, global pandemic response, shift towards smart buildings, economic recovery and growth. Major trends in the forecast period include increased integration with IoT and smart building technology, rise of AI-driven cleaning solutions, focus on mobile accessibility and on-demand services, growing adoption of cloud-based solutions, emphasis on data analytics and predictive maintenance.
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Segmentation & Regional Insights
The cleaning service software market covered in this report is segmented –
1) By Type: Cloud Based, Web Based
2) By Application: Small And Medium Enterprises (SMEs), Large Enterprises
3) By Industry: Maid Service, Moving Service, Lawn Care, Carpet Cleaning, Car Care
Asia-Pacific was the largest region in the cleaning service software market in 2023. North America is expected to be the fastest-growing region in the forecast period. The regions covered in the cleaning service software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.
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Major Driver Impacting Market Growth
The increasing expansion of the hospitality industry is expected to propel the growth of the cleaning service software market going forward. The hospitality industry comprises businesses offering guests accommodation, food, beverages, entertainment, and related services, encompassing hotels, restaurants, bars, resorts, and event planning companies. The expansion of the hospitality industry is driven by increasing globalization, rising disposable incomes, and growing consumer demand for travel and leisure experiences. Cleaning service software is used in the hospitality industry to streamline housekeeping operations, manage cleaning schedules, allocate tasks to staff, track inventory, and ensure efficient maintenance of guest rooms and facilities. For instance, in January 2024, according to Eurostat, a Luxembourg-based statistical office of the European Union, during the third quarter of 2023, guests stayed for a total of 309.4 million nights in short-term rental accommodations across the European Union (EU), booked through platforms such as Airbnb, Booking, Expedia Group, or TripAdvisor, marking a 13.4% increase compared to the corresponding period in 2022. Additionally, in the first nine months of 2023, guests spent over 546.2 million nights in EU short-term rental accommodations reserved via online platforms, showcasing significant growth compared to the same period in 2022, which totaled 488.6 million nights, indicating an 11.8% increase. Therefore, the increasing expansion of the hospitality industry is driving the growth of the cleaning service software market.
Key Industry Players
Major companies operating in the cleaning service software market are Verizon Connect, Broadcom Inc., Workwave LLC, Jobber, eMaint Enterprises LLC, GoCanvas, FieldAware US Inc., Repsly Inc., ZenMaid Software Inc., Loc8 IT, Kickserv Inc., Housecall Pro, Ergos Software Inc., Payzerware, Westrom Software, Swept Technologies, Maidily, Vonigo, ServiceCEO Inc., ServiceTitan Inc., WorkWave, RazorSync LLC, CleanTie
The cleaning service software market report table of contents includes:
1. Executive Summary
2. Market Characteristics
3. Market Trends And Strategies
4. Impact Of COVID-19
5. Market Size And Growth
6. Segmentation
7. Regional And Country Analysis
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27. Competitive Landscape And Company Profiles
28. Key Mergers And Acquisitions
29. Future Outlook and Potential Analysis
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