Overview and Scope
A patient self-service kiosk is a convenient and user-friendly solution implemented in healthcare facilities to streamline administrative processes and enhance the patient experience. These kiosks typically feature a touch-screen interface and offer a range of functionalities tailored to meet the needs of patients.
Sizing and Forecast
The patient self-service kiosk market size has grown rapidly in recent years. It will grow from $1.05 billion in 2023 to $1.26 billion in 2024 at a compound annual growth rate (CAGR) of 19.1%. The growth in the historic period can be attributed to regulatory compliance requirements, rising healthcare costs, patient-centric care initiatives, increasing patient volume, and demand for contactless solutions.
The patient self-service kiosk market size is expected to see rapid growth in the next few years. It will grow to $2.55 billion in 2028 at a compound annual growth rate (CAGR) of 19.3%. The growth in the forecast period can be attributed to the expansion of telehealth and remote patient monitoring, interoperability and data exchange, emphasis on population health management, and demand for personalized healthcare services. Major trends in the forecast period include the expansion of AI and machine learning, augmented reality (AR) and virtual reality (VR) integration, internet of medical things (IoMT) connectivity, blockchain for data security and interoperability, 5G connectivity and edge computing.
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Segmentation & Regional Insights
The patient self-service kiosk market covered in this report is segmented –
1) By Product Type: Freestanding Kiosks, Wall-Mounted Kiosks, Countertop Kiosks, Mobile Kiosks
2) By Component: Data Entry, Touchscreens, Barcode Readers, Keyboard And Trackball, Electronic Number Pad, Audio Speakers, Electronic Signature Pad, Printer, Point-Of-Sales (POS), Other Components
3) By Application: Self-Check-In, Floor Map, Prescription Order Refilling And Updating, Collection Of Co-Payments, Hospital News
4) By End User: Hospitals, Laboratories, Specialty Clinics, Pharmaceutical Stores
North America was the largest region in the patient self-service kiosk market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the patient self-service kiosk market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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Major Driver Impacting Market Growth
The expansion of telehealth medicine is expected to propel the growth of the patient self-service kiosk market going forward. Telehealth medicine refers to the remote delivery of healthcare services using telecommunications technology. The importance of telehealth medicine has risen due to the increased access to healthcare, convenience, and the ability to reach underserved populations. Patient self-service kiosks facilitate convenient access to healthcare resources and empower individuals to manage their health remotely, fostering a more patient-centered approach to healthcare delivery. For instance, in February 2023, according to a survey of 8014 respondents done by Rock Health, a US-based healthcare organization, the adoption of telemedicine increased, with 80% of all respondents having accessed care via telemedicine at some point in their lives, up 8% from 72% in 2021. 82% of Hispanic respondents reported telemedicine use, reflecting a 9% increase in 2021. Therefore, the expansion of telehealth medicine is driving the growth of the patient self-service kiosk market.
Key Industry Players
Major companies operating in the patient self-service kiosk market are International Business Machines Corporation, NCR Corporation, Sanden Holdings Corporation, Kontron AG, Clearwave Corporation, Fuji Electric Co.Ltd, Elo Touch Solution, Cybernet Manufacturing Inc., Peerless-AV, Telpo Technology Co. Ltd., Fabcon Inc, Evoke Creative Limited, KIOSK Information Systems Inc., JCM Global, Sedco Holding, Live Wire Digital , Meridian Kiosks LLC., Frank Mayer and Associates Inc. , Pyramid Computer, Zytronic PLC, Pursuant Health Inc., Voxson Pty Ltd, Optical Phusion Inc., Olea Kiosks Inc
The patient self-service kiosk market report table of contents includes:
1. Executive Summary
2. Patient Self-Service Kiosk Market Characteristics
3. Patient Self-Service Kiosk Market Trends And Strategies
4. Patient Self-Service Kiosk Market – Macro Economic Scenario
5. Global Patient Self-Service Kiosk Market Size and Growth
…
32. Global Patient Self-Service Kiosk Market Competitive Benchmarking
33. Global Patient Self-Service Kiosk Market Competitive Dashboard
34. Key Mergers And Acquisitions In The Patient Self-Service Kiosk Market
35.Patient Self-Service Kiosk Market Future Outlook and Potential Analysis
36. Appendix
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