Overview and Scope
Retail operations software refers to a category of software applications specifically designed to streamline and manage various operational aspects of retail businesses. These software solutions are tailored to meet the unique needs of retailers, including managing inventory, sales, customer relationships, and other core operations.
Sizing and Forecast
The retail operations software market size has grown strongly in recent years. It will grow from $1.22 billion in 2023 to $1.30 billion in 2024 at a compound annual growth rate (CAGR) of 6.5%. The growth in the historic period can be attributed to demand for efficiency and automation, rise of omni-channel retailing, focus on customer experience, scalability and flexibility, and competitive differentiation.
The retail operations software market size is expected to see strong growth in the next few years. It will grow to $1.68 billion in 2028 at a compound annual growth rate (CAGR) of 6.6%. The growth in the forecast period can be attributed to growth of multi-channel retailing, focus on customer relationship management, compliance with regulatory standards, and efficiency and cost reduction. Major trends in the forecast period include mobile-first solutions, adoption of AI and ML, cloud-based solutions, and sustainability and ethical sourcing.
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Segmentation & Regional Insights
The retail operations software market covered in this report is segmented –
1) By Type: Cloud Based, Web Based
2) By Pricing Model: Subscription, One-Time License
3) By Application: Large Enterprises, Small And Medium-Sized Enterprises
North America was the largest region in the retail operations software market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the retail operations software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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Major Driver Impacting Market Growth
An increasing number of retail stores is expected to propel the growth of the retail operations software market going forward. Retail stores refer to physical establishments where goods or services are sold directly to consumers for personal use or consumption. Retail store numbers are rising due to economic expansion and various technological innovations, including e-commerce integration. Retail operations software is primarily used to streamline store processes, from inventory management to customer relationship management, improving efficiency and enhancing the customer experience in the retail sector. For instance, in January 2024, according to the National Association of Convenience Stores, a US-based trade association, the number of convenience stores operating in the United States at the beginning of 2024 reached 152,396, reflecting a 1.5% increase compared to the count in 2023. Therefore, the increasing number of retail stores is driving the growth of the retail operations software market.
Key Industry Players
Major companies operating in the retail operations software market report are Microsoft Corporation; International Business Machines Corporation; Oracle Corporation; SAP SA; Salesforce.com Inc.; Adobe Inc.; Square Inc.; Intuit Inc.; NCR Corporation; Shopify Inc.; NetSuite Inc.; Zoho Corporation; Epicor Software Corporation; Blue Yonder; Cegid Group; Lightspeed POS Inc.; Aptos Inc.; ACCEO Solutions Inc.; Kibo Commerce; LS Retail ehf; Revel Systems; ECR Software Corporation; Celerant Technology Corporation; Retail Pro International LLC; RetailOps
The retail operations software market report table of contents includes:
1. Executive Summary
2. Retail Operations Software Market Characteristics
3. Retail Operations Software Market Trends And Strategies
4. Retail Operations Software Market – Macro Economic Scenario
5. Global Retail Operations Software Market Size and Growth
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32. Global Retail Operations Software Market Competitive Benchmarking
33. Global Retail Operations Software Market Competitive Dashboard
34. Key Mergers And Acquisitions In The Retail Operations Software Market
35. Retail Operations Software Market Future Outlook and Potential Analysis
36. Appendix
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