The Customer Analytics Global Market Report 2021-31 by The Business Research Company describes and explains the global customer analytics market and covers 2016 to 2021, termed the historic period, and 2022 to 2026, termed the forecast period, along with further forecasts for the period 2026-2031. The report evaluates the market across each region and for the major economies within each region.
The reports have been updated with the most recent Ukraine-Russia War impact on market growth for all 27+ industries. The reports also provide possible solutions and opportunities for surviving this crisis.
The Customer Analytics Global Market Report 2022 covers customer analytics market drivers, customer analytics market trends, customer analytics market segments, customer analytics market growth rate, customer analytics market major players, and customer analytics market size.
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The customer analytics market report provides in-depth analysis of the impact of COVID-19 on the global customer analytics industry along with revised market numbers due to the effects of the coronavirus and the expected customer analytics market growth numbers for 2022-2031.
The global customer analytics market size is expected to grow from $7.45 billion in 2021 to $8.86 billion in 2022 at a compound annual growth rate (CAGR) of 18.91%. The global customer analytics market size is expected to reach $17.72 billion in 2026 at a CAGR of 18.92%.
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Customer Analytics Global Market Report 2022 is the most comprehensive report available on this market and will help gain a truly global perspective as it covers 60 geographies. The chapter on the impact of COVID-19 gives valuable insights on supply chain disruptions, logistical challenges, and other economic implications of the virus on the market. The chapter also covers markets which have been positively affected by the pandemic.
TBRC’s report covers the customer analytics market segments-
1) By Solution: Social Media Analytical Tools, Dashboard, Extract Transform Load or Data Management, Web Analytical Tool, Reporting, Voice of Customer (VOC), Analytical Tools
2) By Organization Size: Large Enterprises, Small and Medium-Sized Enterprises (SMEs)
3) By Deployment Mode: On-Premises, Cloud
4) By Application: Brand Management, Campaign Management, Churn Management, Customer Behavioral Analysis, Product Management, Others
5) By End-User: BFSI, Wholesale and Retail, Telecommunication and IT, Utilities, Healthcare, Travel and Hospitality, Others
Top 5 Major Key Players Are:
- Adobe Systems Inc.
- IBM Corporation
- Microsoft
- Oracle Corporation
Table Of Contents:
1. Executive Summary
2. Customer Analytics Market Characteristics
3. Customer Analytics Market Trends And Strategies
4. Impact Of COVID-19 On Customer Analytics
5. Customer Analytics Market Size And Growth
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26. Africa Customer Analytics Market
27. Customer Analytics Market Competitive Landscape And Company Profiles
28. Key Mergers And Acquisitions In The Customer Analytics Market
29. Customer Analytics Market Future Outlook and Potential Analysis
30. Appendix
List Of Tables:
Table 1: Global Historic Market Growth, 2016-2021, $ Billion
Table 2: Global Forecast Market Growth, 2021-2026F, 2031F, $ Billion
Table 3: Global Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
Table 4: Global Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
Table 5: Global Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
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Table 48: Adobe Systems Inc Financial Performance
Table 49: Google Financial Performance
Table 50: IBM Corporation Financial Performance
Table 51: Microsoft Financial Performance
Table 52: Oracle Corporation Financial Performance
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